Big Brother Support
There are 3 ways to get help with your Big Brother system or trial:
Ask Our Product Expert: Our Big Brother Professional Edition Guru is available to provide support for customized tests, user community plug-ins, advanced and non-standard configuration needs, and to consult with Big Brother users on best practices while deploying your Big Brother system. This is also the best way to get assistance with license key issues.
Please contact us at: bb4tech@quest.com
Visit the User Forum: The Big Brother "Plugged in" discussion forum allows Big Brother users with all different levels of expertise to collaborate and discuss a wide range of topics related to Big Brother and monitoring challenges in general. You don't need to register in order to visit the community and see what people are talking about.
Visit us at: www.bb4.com/community
Quest Technical Support: Big Brother software is supported by the world class support organization of Quest Software. Our dedicated Big Brother support staff can help you with any issues related to the out-of-the-box functionality of Big Brother software.
Please contact us at: Support@quest.com or 800-306-9329 ask for support helpdesk.