System and Network Monitoring Software, Partners, Big Brother

Benefits of Partnering with Big Brother/Quest Software

The Big Brother/Quest Partner Program offers a number of partnership levels to best address the different needs of our partner community. If you are interested in hearing more about any of these programs, please send an email to bbpartners@quest.com.

Strategic Alliance Partners

Quest's Strategic Alliance Partners are among the world's leading technology vendors in infrastructure, applications and databases. Our mutual customers benefit from this combination of industry and technology knowledge, along with Quest's application and software expertise.
Program benefits include:

Development and marketing of products that support their platform
Sharing of product roadmap information - ensuring product alignment
Product validation and testing
Co-marketing and joint sales activities

Global Partners

Global Partners have international reach and can include:

System integrators who refer and/or resell Quest solutions as well as providing design, proof-of-concept testing, implementation and support services
Outsource providers who have standardized on specific Quest products in their operational accounts

Joint customers benefit from these global partnerships with our international scalability, the knowledge that these partners are certified in the design, deployment and service of our technology, and our joint technology/service offerings.
Program benefits include:

Access to depth of solutions to meet their customer needs in infrastructure, database and application management
Managed by Quest Alliance Manager for business and account planning
Access to a global partner-dedicated technical pre-sales team
Managed by Quest Marketing Manager тА" with allocated marketing funds
Access to exclusive online resources for sales and marketing support тА" programs, sales training, product news
Benefit from technical enablement program, and access to Technical Account Manager (TAM) for mentoring and project deployments

Regional Partners

Regional Partners are divided into three levels depending on their commitment level. Discounts are commensurate with revenue targets.

Elite - Partners who have reached a significant commitment level and investment in reselling, recommending, deploying and servicing Quest technologies.
Preferred - Partners who have made a commitment to reselling, recommending, deploying and servicing Quest technologies.
Select - This is an entry level for regional partners.

The following table summarizes the requirements/benefits of each level.

Benefits	Elite	Preferred	Select
Discount Levels	Monthly account planning Regional Partner Manager Pipeline Review	Quarterly account planning Regional Partner Manager Pipeline Review	Pipeline Review
Marketing Benefits	Access to online resources Product keys, newsletters, sales tools Joint case studies Joint marketing events	Access to online resources Product keys, newsletters, sales tools Joint case studies	Access to online resources Product keys, newsletters, sales tools
Technical Benefits	Self-service technical enablement program Access to Technical Account Manager for customer deployments	Self-service technical enablement program	Self-service technical enablement program

Volume Resellers

Our Volume Resellers include direct marketing groups, corporate resellers and fulfillment partners. Customers benefit through dealing with one vendor for consolidating their purchasing power, simplifying their asset management and renewals. Program benefits include a dedicated Alliance team, marketing resources, lead generation programs, and online training resources.

Associate Partners

Quest works with hundreds of regional system integrators and consultants worldwide who recommend Quest solutions for their customers. There is no requirement for a signed partner contract for Associate Partners, who work directly with our field account managers to address their customers. Associate Partners have access to an online resource centre - "Services for Associate Partners" for registering opportunities, access to customer evaluation keys and links to sales tools and product information.

International Distributors

Quest has 65 sales offices worldwide. In countries where we do not have a direct sales office, Quest partners with a number of distributors. For a complete list, click here.

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Monitoring Guarantee

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