Big Brother Professional Edition
Version 4.30
Release Notes
November 20, 2009
Welcome to Big Brother Professional Edition
Resolved Issues and Enhancements
These Release Notes do not include installation or upgrade instructions. Please refer to the appropriate Getting Started Guide for complete installation and upgrade information. You can download the Getting Started Guides as well as the Big Brother software from the Quest Software Web site: www.quest.com/bigbrother.asp
In addition to these Release Notes, the documentation consists of:
Four Big Brother Getting Started Guides: one each for the UNIX Server, the Windows Server, the UNIX Client, and the Windows Client. These guides describe how to install, start, and perform the initial configuration for the indicated part of the Big Brother software. The installation instructions include procedures for updating from an earlier version of Big Brother without losing your customized settings. The Getting Started Guides are provided as PDF files.
An online help system covering both the UNIX server and the UNIX client. This includes complete configuration information for all aspects of Big Brother, including defining hosts and servers, setting up notification, and more. It also includes instructions for using the features available while viewing the Big Brother status display Web page. You can access this file by clicking the Help icon on the Big Brother Web page while connected to a Big Brother UNIX server.
An online help system covering the Windows server. This includes complete configuration information for all aspects of the Big Brother server, including defining hosts and servers, setting up notification, and more. It also includes instructions for using the features available while viewing the Big Brother status display Web page. It does not include information on configuring a Big Brother Windows client host.
You can access the Windows server help file by clicking the Help icon on the Big Brother Web page while connected to a Big Brother Windows server. You can also access the help from the Windows Start menu on the Big Brother server by selecting Programs, Quest Software, Big Brother Professional Edition, Server, Help.
An online help system covering the Windows client. This includes only information about the various options and settings available on Windows client hosts. You can access the help from the Windows Start menu on the Big Brother client by selecting Programs, Quest Software, Big Brother Professional Edition, Client, Help.
For more information about any of the enhancements described briefly below, please see the Big Brother online help.
New Features in Big Brother Professional Edition 4.30
The following is a list of issues addressed and enhancements implemented in this release of Big Brother Professional Edition.
|
Feature |
Resolved Issue |
Change Request |
|
Windows client |
Error Messages not being reported to Big Brother after time change |
233713 |
|
|
|
730448 |
|
|
Windows client adding 2 hours to event viewer file |
735161 735162 |
|
|
Disabling individual tests |
204116 |
|
|
CPU state in error after reboot |
234952 |
|
|
|
|
|
Windows server |
Multiple concurrent SMS notifications fail |
758496 |
|
|
Connectivity tets fails on Windows 2000 Professional Server |
769003 |
|
|
Invalid return IP address in Ping test |
234960 |
|
|
Connectivity testing failed on Windows 2000 |
235302 |
|
|
https:// URL with nocert returns yellow |
235367 |
|
|
|
|
|
Unix server |
Symbolic link to top level BB directory creates incorrect pages/subpages URL references |
235216 |
|
|
|
|
|
Unix client |
TMP directory full |
234779 |
|
|
|
|
|
All platforms |
|
|
|
|
|
|
|
Windows/Unix server |
Big brother trending limitation |
736587 |
|
|
Hardcoded enable CGI location |
235043 |
|
|
Tredning graph unreadable if too many lines on a single graph |
235152 |
|
|
|
|
|
Flash Display |
|
|
|
|
|
|
The following is a list of issues known to exist at the time of Big Brother Professional Edition release.
|
Feature |
Known Issue |
Change Request |
|
Windows client |
|
|
|
Windows server |
mailrelay tag can only be defined using the IP address |
234200 |
|
|
Notification fails over an ISDN line |
233539 |
|
|
Network tests turn to purple on certain Windows 2003 server installations |
235360 |
|
Unix server |
bbprune zeroed out data |
234950 |
|
Unix client |
|
|
|
All platforms |
|
|
|
Windows/Unix server |
.bbcd logs saved in bbvar/logs |
235099 |
|
Flash display |
Increase font size |
234530 |
|
|
|
|
The following is a list of third party issues known to exist at the time of release.
|
Feature |
Known Issue |
Change Request |
|
|
|
|
Before installing Big Brother Professional Edition, ensure your system meets the following minimum hardware and software requirements:
| Platform | Intel x86, PPC, Sparc, Itanium, PA-RISC |
| Memory | 2GB |
| Hard Disk Space | 1GB for installation
10GB (enabling the performance/trending and using a database will require significantly more disk space) |
| Operating System | Red Hat Enterprise Server 3.0/4.0/5.0 (x86)
SUSE Enterprise Linux 9.0/10.0/11.0 (x86) Solaris 8 and greater (Sparc and x86) HP-UX 11.0 or 11i (PA-RISC client & server) (Itanium, client only) AIX 5.2, 5.3 or 6.1 (PPC, client only) MAC OS X (x86 darwin 9.7, client only) Windows 2000 Server or Professional, 2003 server, Windows XP with most recent Service pack, Windows 2008, Windows 7 |
| Additional Software | Web browser
Adobe Flash player 9 or higher |
This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. This section does not replace the materials about supported platforms and configurations found elsewhere in the product documentation.
This release was not enabled, or, tested for international operation. Only U.S. English configurations of this product and U.S. English datasets are fully supported. Support for non-ASCII characters or non-English configurations may work appropriately, but, these configurations have not been tested and this release should be used with caution in these environments.
This release has the following known capabilities or limitations:
The Big Brother Professional Edition Client Configuration Editor assumes left-to-right layouts.
Refer to "UNIX Client Getting Started Guide", "UNIX Server Getting Started Guide", "Windows Client Getting Started Guide" and "Windows Server Getting Started Guide" for installation or upgrading instructions.
Please note that an installation on Windows 2008 requires that all IIS7 "Management Tools" be installed prior to installing "Big Brother Professional Edition" otherwise the installation will fail and rollback. Also make sure that the CGI snap-in has been installed for the IIS server.
If you are installing on a Windows 2008 server, make sure that IIS has the CGI module installed. Also on Windows 2008, if you intend to use SQL Server has a data store, make sure that when you configure ODBC with BBPE, to use the 32 bit driver and not the 64bit driver.
If you enabled saving data to a database in Big Brother 4.00 or 4.10, you'll need to alter the DB tables immediately after the upgrade to version 4.30. During the upgrade, do not start the BB server immediately. After the completion of the upgrade procedure, locate the SQL upgrade script found in <BBHOME>\etc\database\<dbtype>_upgrade_2_420.sql, and execute it against your BB database. We strongly suggest you make a backup of your database before performing the DB upgrade. After the upgrade completes, start the BB server.
If you upgrade the Big Brother clients to 4.30 before the Big Brother server, do not turn on the Performance data tag until the Big Brother server 4.20 or higher has been installed.
Get the latest product information at http://www.bb4.com.
| info@quest.com | |
| Quest Software, Inc. World Headquarters 5 Polaris Way Aliso Viejo, CA 92656 USA | |
| Web |
Refer to our Web site for regional and international office information.
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Quest Support provides around the clock coverage with SupportLink,
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From SupportLink, you can do the following:
View the Global Support Guide for a detailed explanation of support programs,
online services, contact information, and policy and procedures.
The guide
is available at: http://support.quest.com/pdfs/Global%20Support%20Guide.pdf.
© 2008 Quest Software, Inc.
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This document contains proprietary information protected by copyright. The software described in this document is furnished under a software license or nondisclosure agreement. This software may be used or copied only in accordance with the terms of the applicable agreement. No part of this guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording for any purpose other than the purchaser's personal use without the written permission of Quest Software, Inc.
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Quest, Quest Software, the Quest Software logo, Aelita, AppAssure, Benchmark Factory, Big Brother, DataFactory, DeployDirector, ERDisk, Foglight, Funnel Web, I/Watch, Imceda, InLook, IntelliProfile, Internet Weather Report, InTrust, IT Dad, JClass, Jint, JProbe, LeccoTech, LiteSpeed, LiveReorg, NBSpool, NetBase, Npulse, PerformaSure, PL/Vision, Quest Central, RAPS, SharePlex, Sitraka, SmartAlarm, Spotlight, SQL LiteSpeed, SQL Navigator, SQLab, SQL Watch, Stat, Stat!, StealthCollect, Tag and Follow, Toad, T.O.A.D., Toad World, Vintela, Virtual DBA, Xaffire, and XRT are trademarks and registered trademarks of Quest Software, Inc in the United States of America and other countries. Other trademarks and registered trademarks used in this guide are property of their respective owners.
SocketTools by Catalyst Development Corp. - Portions of this software based on SocketTools(TM) licensed from Catalyst Development Corporation
Regex++ library by Dr. John Maddock - This excellent regular expression library written by Dr. John Maddock was used in the development of the Big Brother Professional Edition Server for Windows. Copyright information for this library is: Copyright (c) 1998-2000 by Dr. John Maddock. Permission to use, copy, modify, distribute and sell this software and its documentation for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. Dr. John Maddock makes no representations about the suitability of this software for any purpose. It is provided as is without express or implied warranty.
Cryptographic routines - This product includes cryptographic software written by Eric Young (eay@cryptsoft.com)
Numeric paging - This product includes POWERP32.DLL, a product written by Ron Tanner of Tanner & Associates.
SMS Messaging - Portions copyright (c) 1997-2001 LANGNER Communications AG. All Rights reserved.
libcurl - Copyright (c) 1996 - 2006, Daniel Stenberg, <daniel@haxx.se>.
charting - SWFObject is (c) 2007 Geoff Stearns and is released under the MIT License
NET-SNMP - Copyright 1989, 1991, 1992 by Carnegie Mellon University
Copyright 1996, 1998-2000 The Regents of the University of California
Copyright (c) 2001-2003, Networks Associates Technology, Inc All rights reserved.
Portions of this code are copyright (c) 2001-2003, Cambridge Broadband Ltd. All rights reserved.
Copyright © 2003 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, California 95054, U.S.A. All rights reserved.
Copyright (c) 2003-2006, Sparta, Inc All rights reserved.
Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts and Telecommunications. All rights reserved.
Copyright (c) Fabasoft R&D Software GmbH & Co KG, 2003 oss@fabasoft.com Author: Bernhard Penz
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